I have Max OS X 10.4, Acrobat 8.1.2 and cannot get the TouchUp Text Tool to work? Can select text and delete/copy/paste etc but cannot add/change/modify any text from the keyboard? All keyboard text keys not working or changing data?
Was using Acrobat 7 and it worked great, however this version is just not cooperating.
Any suggestions would be greatly appreciated...
TouchUp Text Tool not working?
That not the way Touch up text works. It works as its described. If you run to words together and need to add a space. Or you misspell a word. and need to redo a word or two, That's what it does. But you can't add whole sentences paragrapghs or phrases.
The best way to do if you have original document is redo the page in question and remake the pdf using a slightly different name. Then open original and go to replace pages. choose the proper page range and start at correct position. Then all your edited changes will be incorporated and if you have created a form you forms set up will be incorporated in the new version save as the original file. If its a straight PDF (no form ) then you won't have to make uny changes at all. IF a Form and you added a new form item then you will have to setup that new form item.
TouchUp Text Tool not working?
Thanks for your reply...
Yes I understand and agree... But with the current Acrobat, I am not able to add/change or correct anything? The only keyboard function that appears to work is delete? For example, I can't correct or replace a simple spelling, single character in a word. I understand and agree the tool is not intended to add sentences, but it is intended to provide the user the ability to make simple corrections and changes and that's what I'm not able to do?
If your wanting to remove or rplace a letter after clicking on Touch up text. mouse to last letter of word or two you want to replace. wait intil you see a blink cursor. now hit delete key to remove offend letter if a word continue until word is gone now type replacement.
try that and report back.
Some one else might be along and they can put their two cent worth in as well.
I can delete characters within a PDF file, but still cannot type replacement characters.
That's odd usually if you can remove characters you can usually replace them (type them).
The PDF your working on hasn't had security turned on or had digital rights turned on (where you can you can insert comments or perhaps you have a form where everyone can fill out send email.
If you have such you need to make a copy that doens't have any of these rights turned on. before you can edit.
IF not I'll have to pass and let someone else figure out what's going on.
Thanks for your input on this problem. Very strange... I've tried everything I can think of and still cannot change the text? The simplest test was to create a one line doc. with the Text Editor, save it as both a PDF and text file. Opening and creating respectively with Acrobat, still cannot change text in either copy? Checked the security and everything is ''Allowed'' so that's not an issue. Checked fonts and they are indeed listed and available. Almost appears that the keyboard is just being recognized? Just don't know? I think I'll just drop back to a previous Acrobat release..
What if you create a brand new text box inside Acrobat? Using the
touchup text tool, hold down ALT and then click inside a blank area
inside the document - can you now edit THIS text?
Thanks for all the help and input on this problem.
Still have not been able to get it to work properly and don't have the time or inclination to continue. Have dropped back to Acrobat 7 and although it's slower, everything works properly.
Will try 9 at a later time when I have more time.
I am having exactly the same problem .. I can delete text but no response to any text input. I have the blinking cursor but I am also unable to create a new text box. Also problems with 'embedded' fonts - I'm getting a font substitution when the embedded fonts are already on my system and active.
TIA -- susan
Yes that's exactly the same situation I have. Never did figure out what the problem is/was so I just went back to Acrobat 7 and it works great!
Please let me know if you ever find out what the problem is...
I am having this same problem with MacOSX 4.11 running the most current updated Acrobat Pro 8.1.2 and FontAgent Pro 3. Embedded fonts are all showing OK in the PDF, but I cannot type in any character on the keyboard using the Touchup Text Tool. I can delete text but nothing else. A couple months ago I was able to change a misspelling on a 8-page newsletter I did in QuarkXPress 7.31, saved as a Press-Ready PDF and opened in Acrobat Pro 8. Now nada! I wonder if the most recent security update on Acrobat 8.1.2 (which does not show as being modified) and the MacOSX 4.11 security update from Apple Software update (which also does not show as being modified) may be the cause of this problem.
Just thinking out loud. No one from the Windows side seems affected. Someone from Adobe Acrobat or Apple needs to chime in here to help figure out what is causing this text font problem to all of a sudden crop up.
I have Mac OS 10.5, so it's not the OS. And I don't use any font management except for the font book in the OS (works just as well as any other). I've checked the distiller (not that it will do any good for regular pdfs in the first place) and all my fonts are there.
I had problems with some other CS3 updates before, and I've done the Adobe recommended fix - which helped the other programs but not the Acrobat Pro 8.1.2
Does anyone know if trashing the preference file (as you do in Pshop when having problems) will work? I haven't tried it yet.
I, too, am back to v 7.
In the meantime I'm filing a bug report to Adobe.
I wonder how widespread this problem really is?
Although it's not reassuring, it's somewhat comforting that others in the community are experiencing the same problem! Hmmm....
I'd really like to be kept in the loop to know if Adobe has or perhaps suggests a solution. I wonder how many other Mac users are experiencing the same issue? I've spent hours on this and am no closer to a solution. I've spent too much time chasing this bug. Not very productive... BTW, I did trash all the Adobe preferences, did a clean installation, no luck... same problem.
Thanks very much for all your interest and feedback.
Put in a Bug Report on this problem ... it's unlikely we'll hear from Adobe on a temporary fix --- it appears we've all done all that we can to figure out the problem on our own. It's time to tell the coders at Adobe --
Susan, Ted, Ron,
I can edit text on both Windows and Macintosh (OS X Leopard 10.5) using the TouchUp Text Tool in Acrobat 8.1.2 without problem.
Does this happen with a specific PDF document or does this happen with every PDF document? Does there exist any PDF document on your system which allows text editing?
Does this happen with a particular font or does this happen with every font?
Are there others you know who have Acrobat 8.1.2? Are they able to edit text using the TouchUp Text Tool?
I only ask these questions because I am the Adobe Acrobat TouchUp engineer and, after trying to duplicate your problem, I cannot reproduce it. My initial guess (albeit extremely limited and quite uninformed at this time) is some type of difference in systems or fonts.
However, whatever the problem may be, I would very much like to determine the exact nature of your text editing failure. Any extra provided information could help in solving this problem.
Paul C. Anderson
I talked to a very helpful person at Adobe Acrobat Tech support yesterday (Tony) and I *think* I have the problem resolved. [BTW, I don't see any definite mentions to this here: during this problem I was able to delete (using either of the delete keys) text and I was able to hit 'return' to get to a new line - while using the touch-up text tool. Also, I was able to create a new blank document and type in next fine too.]
After troubleshooting all the possible causes with Tech support (including manually trashing all the /user/library/preferences/acrobat (folder) and all the com.adobe.acrobat ..(8) preferences in the /user/library/preferences folder - and after reinstalling Acrobat 8 - the issue still wasn't fixed. I called back Tech Support and got the same person (Tony) and with him still on phone, I created a new user on my Mac -- recreated the text touch-up tool problem and Acrobat 8 worked just like it was supposed to do. -- so ... the problem was in my 'old' user account %26amp; probably a font problem.
Tony the Tech transfered me over to a Font Tech at Adobe (who was a rude, nasty s-o-b who barely spent 2 minutes with the problem, but that's IMHO) who told me the only resolution, since in his opinion I had a corrupted User account, was to trash my current User account on my system and start fresh -- no alternative! Since that wasn't acceptable to me, and since the Font Tech could or would not give me a straight answer about transferring fonts from my User/Library/Fonts to the computer (root, not system) /Library/Fonts and working on Acrobat that way .... or fixing any font problems in my current /user/fonts -- ..... I hung up the phone and resolved to track this down myself (with the help that was already given to me by Tony the Acrobat Tech.
The first thing I tried this morning was to see if the Acrobat 8 text touch-up 'bug' was still happening -- and it was.
So I spent the rest of this morning validating fonts and deleting duplicates -- (you know how those nasty duplicate fonts just appear even though you think you have them all removed a month or so ago). I also moved all my Adobe otf fonts over to my /Library/Fonts and deleted those same fonts from my /User/Library/Fonts.
I just fired up Acrobat 8 and tried the text touch-up tool --- and it works fine! No problem at all.
Final answer (at least for me) is --%26gt; validate all your fonts. I used Font Book (Mac OS) to do this. Delete any major errors on fonts you can live without. Some of the warnings you get (on the critical errors and caution warning both are confusing: 'name' table warning, for example. I did find an Apple Developer document that explains (to a small degree) what these mean: http://developer.apple.com/textfonts/TTRefMan/index.html
Definitely delete every duplicate font you find. I kept some non-duplicated fonts with minor warnings, but these fonts wouldn't be used in Acrobat anyway.
I don't know if moving the Adobe otf fonts to my root /Library/Fonts helped or not since I didn't do a test of this prior to any validation on my user/font file. It was just one step in my bug fix.
Let me know if this works for you all too.
P.S. I almost forget ... and I don't think this has any part of the problem, but ...
Tony the Tech thought that how the pdf's were generated may have been the cause of the problem originally, so he had me only have Acrobat 8 %26amp; my regular ink jet printer in my printer list. Since I did this and tried Acrobat 8 prior to the font fix and Acrobat 8 still didn't work as expected I don't think this helped -- although it didn't hurt :)
Thanks for all your hard work on this problem. All your time spent is very much appreciated.
Paul C. Anderson
Also sharing a file would be a good idea -- we could all take a look
I have this problem, too. It started about a week ago. Until then, I had been able to edit AND enter text using the Touch Up Tool, and then suddenly, I couldn't.
These were on PDFs that I generated on my machine with digital signature enabled, so I thought that I had perhaps set the document to be locked after signature, but a coworker was able to edit the PDF on his computer. So I tried a PDF that was a couple of years old and posted on one of our message boards, and I had the same problem.
So, I guess I wrote all this to say that this is NOT just an issue with PDFs created on other computers/systems and taht seems to have randomly popped up.
Also, I'm using Adobe Acrobat 8.0 on Windows XP. I cannot find duplicate fonts anywhere to test Susan's suggestion.
There's one other thing to try that I think I missed in the messages above. This text tool problem popped up again for me right after I did an update install for Illustrator and this fixed the Acrobat Text tool problem redux:
Under the Help Menu dropdown there's a option called ''Repair Acrobat Installation''. Lcik on that and see if that fixes the text tool not working. It did for me.
On your Win XP system -- do you have Adobe Font Manager? If so, I believe that there is something that you can use in that program to find duplicate fonts. It's been so long since I've used a Windows PC that I can't remember. If you don't have any type of font manager on your system, there are several available. I know for a Mac the Font Explorer X is free and it's a good font management program. You'll have to google for your PC. I don't think you can do a manual search for duplicate fonts (looking in your system folders manually) since fonts tend to be spread out all over unless you're careful.